Our returns policy is strictly for damaged items only. If you receive a damaged item, please contact us within 7 days of receiving your order to initiate a return or exchange. All returns must comply with Australian Consumer Law.
We aim to ship all orders within 3 business days. Once shipped, delivery times may vary depending on your location. You will receive a confirmation email with tracking information once your order has been dispatched.
At the moment, we only offer shipping within Australia. We are actively working on expanding our shipping options to include international destinations soon. If you are in the US, you can order our tea from this link.
We accept various payment methods including Visa, MasterCard & Google Pay. All transactions are processed securely to ensure your payment information is safe.
If you have any questions or need assistance, please contact our customer support team